massimiliano Di Giovanni
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App notifications weren't workin probably, it failed to notify charge complete, and car stayed overnight with 10x bigger bill than usual, almost entirely idle fees, no real charge transferred. CS first admitted the issue over the phone, then refused to refund. It happened twice and they don't want to take ownership of the issue. 2 stars to the app, 1 star to customer service.
Georges Reti
Hit and miss. When the app works it allows to charge with several network. Unfortunately, it does not always work, so it is hard to rely on. Support is very hard to reach. The android auto app is wonky at best. Totally unusable. I had to call their "immediate support" twice over the last 6 months. It took 35 minutes the first time and the issue was not solved. The second time, I gave up after over 1 hour on hold. I give up and recommend subscribing with each supplier. Much more reliable.
James B
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When trying to open Flo on Android Auto, I get a message on the vehicle screen that says 'Complete the Onboarding through the app". I tried calling support and they had no idea what I was talking about. The mobile app works on my phone fine otherwise. I do have the app installed on my phone and I'm logged in.
FLO EV Charging
March 19, 2024
To access FLO on Android Auto, make sure to have an account and be logged into the mobile app. You can easily create a free account within the FLO app using your mobile phone. Thank you for sharing your feedback.